Privacy Policy

Privacy Policy

Privacy Policy for Hiccups and Co

Effective Date: 05/03/2025

Welcome to Hiccups and Co. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect We collect personal information to provide and improve our services. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Account Information: When you create an account, we collect login details such as your username and password.
• Order Information: Details about purchases, including items, dates, and payment status.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: Data collected via cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information We use the information collected for the following purposes:

• To process and fulfill your orders, including payment processing, shipping, and order updates.
• To improve our website and services by analyzing user behavior and feedback.
• To send you marketing communications, offers, and updates (only if you have opted in).
• To comply with legal obligations, including fraud prevention and data security.
• To respond to customer service inquiries and provide support.

3. Sharing Your Information We respect your privacy and only share your information as necessary, including:

• Service Providers: We share information with trusted third parties (e.g., payment processors, shipping companies, Shopify) to perform services on our behalf.
• Legal Obligations: We may disclose data to comply with legal requirements or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity.

We never sell your personal information to third parties.

4. Your Rights You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal obligations.
• Objection: Object to certain processing activities, such as direct marketing.
• Data Portability: Request a copy of your data in a portable format.

To exercise these rights, please contact us at Support@hiccupsandco.com.

5. Security We implement industry-standard security measures to protect your personal information. Despite these efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Cookies Our website uses cookies to improve functionality and provide a personalized shopping experience. You can manage your cookie preferences through your browser settings.

7. Data Retention We retain your information for as long as necessary to provide our services or comply with legal obligations. Once your data is no longer needed, it will be securely deleted.

8. Third-Party Links Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Children's Privacy Hiccups and Co does not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Hiccups and Co
Email: Support@hiccupsandco.com
Website: www.hiccupsandco.com